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Frequently Asked Questions

If you're hesitating, don't worry - we're here to help.

Where does Betterlance get the leads?

Our sales team uses a suite of different professional prospecting tools to find leads. These include LinkedIn Sales Navigator, LeadFuze,, and others.

While you can use these tools yourself we've found they have steep learning curves, time and effort requirements, and pricing models that don't really work for freelancers.

What makes a lead “high-quality”?

First, we match leads specifically to meet your criteria. Then we check for accuracy: the contact is still at the company, their email is valid, and the rest of the info is valid. Our team filters out any outdated leads and emails.

The verification process can take time and be tedious, but pays off in the end with high-quality leads.

What information is included with each lead?

Every new lead is populated with full name, email, company name, website, and LinkedIn profile URL.

What criteria do you use to match me with a lead?

To match you with a lead, we need to know the following information:

  • what types of services you provide
  • what industries and verticals you focus on
  • preferred size of company
  • preferred location of company
  • which person (role or title) typically hires you

This helps us focus our efforts on the right clients that fit your niche.

Are the leads unique or shared with everyone?

When we send you a lead, it is unique to you and your services.

It is possible that two freelancers offering non-competing services may be matched up with the same lead. For example, we may share the same lead for a graphic designer as well as a copywriter.

What if I'm unhappy with my leads?

If you're unhappy, for any reason, with the leads provided, our team will work to replace them as soon as possible. If you're unhappy altogether we offer a 30-day, 100% money-back guarantee.

How does your trial work?

It's free to use Betterlance CRM. To start a trial of Betterlance Leads, simply sign up and follow the steps to start your trial. No credit card required. Once started, you will receive 3 new leads over the 30-day trial. We'll let you know when your trial is about to end, and you can choose to upgrade at that time.

Do you offer support?

Yes. Our team is here to help! Common questions are answered in our help center. If you have more questions, click the contact widget in the bottom-right corner and send us a message.

Can I switch plans?

Absolutely! You can upgrade, downgrade, or cancel at any time.

How do I cancel my plan?

You can cancel your plan at any time in Billing Settings. Or simply send our team a quick message using the contact widget in the bottom-right corner.

There's zero risk to getting your first 3 leads.
Start your free trial today.

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